Effective Date: June 2, 2025
Scope
This Privacy Policy describes how Dr. Rehab Medical Group, Inc. (“Dr Rehab,” “we,” “us,” or “our”) collects, uses, and discloses information through dr‑rehab.com (the “Site”) and related services.
Information We Collect
- Personal information you provide: name, email, phone number, date of birth, health history, insurance details.
- Automatically collected information: IP address, browser type, device identifiers, pages visited, cookies.
- SMS data: mobile number, message content, delivery receipts.
How We Use Information
- Schedule and manage appointments.
- Send appointment reminders and wellness tips via SMS (see Section 4).
- Respond to inquiries.
- Improve the Site and our services.
- Comply with legal obligations.
SMS Consent
By entering your mobile number, you consent to receive text messages from Dr Rehab. Frequency: up to 4 messages per month. Reply STOP to cancel, HELP for help. Message and data rates may apply.
Sharing of Information
We share information only as necessary with:
- Service providers (e.g., EHR, SMS gateway, payment processors) bound by confidentiality.
- Authorities when required by law.
- Other parties with your explicit consent.
HIPAA Compliance
We maintain administrative, technical, and physical safeguards designed to protect “protected health information” (PHI) as required by the Health Insurance Portability and Accountability Act (HIPAA). Where applicable, Business Associate Agreements are in place with service providers.
Cookies & Tracking
We use cookies and similar technologies to analyze traffic and improve the Site. You may disable cookies in your browser settings, but some features may not function.
Data Security
We employ encryption in transit and at rest, access controls, and routine security audits to protect your information. No method of transmission or storage is 100% secure.
Data Retention
We retain information as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us (see Section 12).
Children’s Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children without parental consent.
Contact
Dr. Rehab Medical Group, Inc.Privacy Officer
3939 Atlantic Avenue, Suite 100
Long Beach, CA 90807
Phone: +1 562‑633‑1765
Email: privacy@dr-rehab.com
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on the Site with a revised “Effective Date.”